TERMS AND CONDITIONS

1. Introduction

Welcome to THOFFICIAL ("Company," "we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website thofficial.com, services, products, and any related content (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Services.

THOFFICIAL is a registered business operating since 2020, specializing in gaming services including account sales, boosting services, digital keys, and Discord community management.

2. Definitions

For the purpose of these Terms:

• "Services" refers to all products, services, and content provided by THOFFICIAL, including but not limited to gaming accounts, boosting services, digital keys, and Discord services.
• "Digital Products" refers to gaming accounts, game keys, software licenses, and any other downloadable or accessible digital items.
• "Boosting Services" refers to professional gameplay services where our players improve your account's rank, unlock camos, or complete challenges.
• "User," "You," "Your" refers to the individual accessing or using our Services.
• "Content" refers to all text, images, graphics, and information on our website.

3. Eligibility

By using our Services, you represent and warrant that:

• You are at least 18 years of age (or the age of majority in your jurisdiction)
• You have the legal capacity to enter into a binding contract
• You are not located in a country that is subject to trade sanctions
• You will use our Services in compliance with all applicable laws and regulations
• You are not prohibited from receiving our Services under applicable law

If you are under 18, you may only use our Services with the involvement and consent of a parent or legal guardian.

4. Description of Services

THOFFICIAL provides the following services:

4.1 Gaming Accounts

We sell high-tier gaming accounts with various features, ranks, and items. These accounts are obtained through legitimate gameplay or purchased from other players. All accounts come with a warranty against recovery.

4.2 Boosting Services

Our professional players provide boosting services to improve your account's rank, unlock camos, complete challenges, and achieve other in-game goals. Boosting is performed through legitimate gameplay only.

4.3 Digital Keys

We provide digital game keys and software licenses from authorized distributors. Keys are delivered instantly after purchase.

4.4 Discord Services

We offer Discord community management, bot setup, server optimization, and moderation services.

4.5 Web Development

Custom web development services for gaming-related projects and business websites.

5. Gaming Accounts

5.1 Account Delivery

Upon purchase, you will receive account credentials via email or through your THOFFICIAL dashboard. You are responsible for changing the password immediately upon receipt.

5.2 Account Warranty

All gaming accounts come with a 30-day warranty against:

• Recovery by the original owner
• Bans caused by previous owner activity (verified)
• Significant discrepancies from the advertised description

The warranty does NOT cover:

• Bans resulting from your own actions (cheating, toxicity, etc.)
• Changes in game policies or updates
• Normal wear and tear of account value over time

5.3 Account Security

You are solely responsible for maintaining the security of your purchased account after delivery. We recommend enabling two-factor authentication and using a strong, unique password.

6. Boosting Services

6.1 Service Delivery

Boosting services are performed by professional players using legitimate gameplay methods. You may choose between:

• Pilot Mode: Our player logs into your account (requires your credentials)
• Duo Mode: You play alongside our player in a party

6.2 Account Safety

We take extensive precautions to protect your account:

• VPN protection to prevent location flags
• Natural gameplay patterns that avoid detection
• No cheats, hacks, or unauthorized software ever
• Secure credential handling

6.3 Estimated Completion Times

Estimated completion times are provided as approximations. Actual times may vary based on game conditions, queue times, win rates, and other factors. Rush options are available for faster completion.

6.4 Progress Updates

You will receive regular updates on your boosting progress via your preferred communication channel (Discord, Telegram, WhatsApp, or email).

7. Payments and Pricing

7.1 Pricing

All prices are displayed in USD and PKR. The PKR conversion is updated regularly based on current exchange rates. Prices are subject to change without notice, but changes will not affect orders already placed.

7.2 Payment Methods

We accept the following payment methods:

• Cryptocurrency (Bitcoin, USDT, Litecoin)
• PayPal
• Easypaisa (Pakistan)
• JazzCash (Pakistan)
• Visa/Mastercard (coming soon)

7.3 Payment Processing

All payments are processed through secure payment gateways. We do not store your credit card or banking information. By making a purchase, you authorize us to charge your selected payment method.

7.4 Taxes

You are responsible for any applicable taxes, duties, or fees associated with your purchase. Prices do not include taxes unless explicitly stated.

8. Refund Policy

8.1 Digital Products

• Before delivery: Full refund available
• After delivery (change of mind): No refund (digital products cannot be returned)
• Defective/incorrect products: Replacement or full refund

8.2 Boosting Services

• Before start: Full refund
• During service: Partial refund for uncompleted portion
• After completion: No refund (service was delivered)
• Service failure: Full refund if we cannot complete

8.3 Refund Process

To request a refund, contact us at refunds@thofficial.com with your order number and reason. Approved refunds will be processed within 5-10 business days depending on your payment method.

For complete details, please see our full Refund Policy.

9. User Obligations

When using our Services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Change passwords immediately after receiving account purchases
• Use purchased accounts and services in compliance with game terms of service
• Contact us promptly if you experience any issues
• Respect our team members and other customers

10. Prohibited Activities

You may not engage in the following activities:

• Attempting to reverse engineer our systems
• Using our services for fraudulent purposes
• Attempting to recover sold accounts through false claims
• Filing chargebacks without contacting us first
• Harassing our team members or other customers
• Using purchased accounts to engage in cheating or toxic behavior
• Reselling our services without written permission
• Using our platform for money laundering or illegal activities

Violation of these prohibitions may result in immediate termination of services and legal action.

11. Intellectual Property

11.1 Our Property

All content on our website, including text, graphics, logos, and software, is the property of THOFFICIAL and is protected by copyright and other intellectual property laws.

11.2 Third-Party Property

Game titles, trademarks, and related content are the property of their respective owners. Our services are not endorsed by or affiliated with game publishers unless explicitly stated.

11.3 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for their intended purpose. This license does not include any resale or commercial use of our Services without our prior written consent.

12. Disclaimers

12.1 "As Is" Basis

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE OPERATION OR AVAILABILITY OF OUR SERVICES.

12.2 Game Company Policies

We are not responsible for changes in game company policies, updates, or enforcement actions. While we take all precautions to protect your account, we cannot guarantee against actions taken by game publishers.

12.3 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THOFFICIAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use our Services
• Any conduct or content of any third party
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless THOFFICIAL , its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

• Your access to or use of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Your conduct in connection with our Services

15. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use our Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

16. Governing Law

These Terms shall be governed and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Abbottabad, Pakistan.

We operate our business from Abbottabad, Pakistan, and make no representation that our Services are appropriate or available for use in other locations.

17. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our Services.

18. Contact Information

If you have any questions about these Terms, please contact us:

19. Entire Agreement

These Terms constitute the entire agreement between you and THOFFICIAL regarding your use of our Services, superseding any prior agreements between you and us. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

© 2025 THOFFICIAL . All Rights Reserved.